Subscription Policy

🕜 Last Updated: 23 Feb 2026

This Subscription Policy governs recurring orders placed through our website(s),

By enrolling in a subscription program, you agree to the terms below.

1. How Subscription Works

When you select a subscription option at checkout, you authorize us to automatically charge your payment method on a recurring basis according to the plan selected.

Subscription orders will automatically renew at the frequency selected during checkout (e.g., every 30 days, 60 days, etc.), unless canceled prior to the next billing date.

2. Billing & Renewal

• You will be charged at the time of initial order.
• Subsequent charges will occur automatically at the selected interval.
• The charge amount will be the same as your original order unless otherwise disclosed.
• You will receive confirmation of each order via email.

We do not pre-check subscription boxes. Customers must actively select the subscription option at checkout.

3. Subscription Cancellation

You may cancel your subscription at any time before your next billing date.

To cancel, you may:

• Email: support@emacitysolutionsllc.com
• Call: +1 (844) 488-2510

Cancellation requests must be submitted at least 24 hours before the next billing cycle to avoid being charged for the upcoming shipment.

Once an order has been processed or shipped, it cannot be canceled but may be returned in accordance with our Refund Policy.

4. Refund Policy for Subscription Orders

We offer a 30-day money-back guarantee.

To qualify for a refund:

• The product must be returned.
• The return must be initiated within 30 days of delivery.
• Shipping fees are non-refundable.

Return Address:

12924 Pierce St, Pacoima, CA 91331

Please contact support before returning any item to receive instructions.

5. Failed Payments

If a recurring charge is declined:

• We may attempt to reprocess the payment.
• We may contact you to update your billing details.
• Continued failure may result in cancellation of your subscription.

6. Changes to Subscription Terms

We reserve the right to modify subscription pricing, frequency, or terms with prior notice via email.

Customers may cancel at any time if they do not agree to updated terms.

7. Customer Support

For questions about your subscription:

• Email: support@emacitysolutionsllc.com
• Call: +1 (844) 488-2510
• Business Address: 945 Lucile Ave Los Angeles, CA 90026.